Indoartisans Sellers are typically one of the following 4 broad categories -

1. Artisans
2. Cooperatives of artisans
3. Designers working with artisans
4. Stockists with large inventories of artisanal products.

Yes, unlike other e-commerce platforms, Indoartisans is aimed at ensuring authenticity of artisanal products. Therefore, to become a Seller on Indoartisans, you would need to have (at least) one of the following authenticity measures as proof:

1. Geographical Indication (GI) Tags Administered under the Geographical Indications of Goods (Registration and Protection) Act, 1999
2. Handloom Mark Managed by the Textiles Committee, Ministry of Textiles
3. Craftmark Issued by the All India Artisans and Craftworkers Welfare Association (AIACA)
4. India Handicrafts Certification Provided by the Export Promotion Council for Handicrafts (EPCH)
5. Woolmark Certification Managed by the Central Wool Development Board (CWDB).
6. Khadi Mark Administered by the Khadi and Village Industries Commission (KVIC).
7. TRIFED Tribal Craft Certification Issued by the Tribal Cooperative Marketing Development Federation of India (TRIFED)
8. Organic Certification for Natural Crafts Issued under the National Programme for Organic Production (NPOP).
9. BIS Hallmark for Metal Crafts Provided by the Bureau of Indian Standards (BIS).
10. NSIC Certification for Small Artisanal Enterprises Issued by the National Small Industries Corporation (NSIC)
11. Any other proof of authenticity.

For designers and stockists, it is important that they provide warranties of authentic crafts/materials/textiles used in their products by means of above certifications or other kinds of proof available.

Indoartisans carefully evaluates seller applications to ensure the authenticity, quality, and sustainability of the products listed on our platform. The approval process is based on the following key criteria:

1. Authenticity Proof
   Sellers must provide documentation or proof verifying the authenticity of their products as genuine Indian artisanal creations.
2. Fair Trade for Artisans
   Sellers should adhere to fair trade practices, ensuring ethical treatment and fair compensation for the artisans involved in creating their products.
3. Minimum Product Catalogue
   A minimum of 25 unique products is required to be listed in the seller's catalogue, ensuring a diverse and appealing range of offerings.
4. Packaging and Shipping Compliance
   Sellers must demonstrate the ability to pack and ship products in accordance with Indoartisans’ guidelines to ensure product safety and customer satisfaction.
5. Other Criteria
   Additional factors, such as alignment with Indoartisans’ brand values, sustainable practices, and the ability to meet quality standards, may also influence approval decisions.

By maintaining these criteria, Indoartisans ensures a curated marketplace that upholds the heritage and integrity of Indian craftsmanship.

Your PAN Card, GSTN Certificate, Cancelled Cheque, Authorised Signatory Signature Copy & Original Trademark Certificate or Authorisation Letter / NOC on brand owner's letterhead are needed to start selling on Indoartisans.

It takes about 15 days for us to review your application. After that, it takes about 30 days to complete the onboarding process.

Click on the following Google Forms link to fill out our simple application for new sellers - Indoartisans New Seller Application.

We have made Inventory Management a hassle-free process for Indoartisans sellers. All you need to do is follow three simple steps to get your products listed on Indoartisans.

How it works:

1. Download: Download the 'Indoartisan Inventory Google Sheet' provided to you after onboarding.
2. Fill: Fill in accurate details of your products on the Google Sheet.
3. Add Photographs to Google Drive:
4. Send Back: Send back the completed Google Sheet and Google Drive folder links to our team.
5. Leave the rest to us: Our team will upload the products on the Indoartisans platform and Order Management System (OMS).

You will then be shared a link of the OMS where you will receive orders.

No. We have a centralised Order Management System (OMS) which we share with you once your products are successfully uploaded by our team. This is completely free of cost for you.

You are in complete control of your pricing on Indoartisans. When you provide your product details using the Indoartisan Inventory Google Sheet, you specify your selling price. Indoartisans will then add a pre-decided percentage fee, agreed upon during your onboarding process.

To help your products sell effectively, we may offer guidance if our analytics and insights indicate that your prices are too high for the market. However, the final pricing decision remains with you.

We operate on a quarterly system for launching new collections, i.e. sellers will have the opportunity to send in items once every 3 months.

To ensure a smooth and efficient selling experience, a simple setup is required:

1. Thermal Printer: For printing shipping labels and tax invoices.
2. Barcode Labels: 4x6 inch single labels for accurate tagging and tracking of items.
3. Barcode Scanner: To streamline the process of picking and putting away items in inventory.

In case of 'Model 1: Pack & Send', you will be sent Indoartisans packaging as part of the onboarding process. This includes:

1. Packing paper
2. Cardboard Box
3. Thank you card

You will also be sent exact guidelines to pack your products in accordance to standard Indoartisans packaging practice.

In case of 'Model 2: Inventory Assist', you will only need to send us your inventory in weather-proof packaging, and we will do the rest.

Fulfilling orders on Indoartisans is simple and streamlined.

In the case of 'Model 1: Pack & Send', here’s how the process works:

1. Pack the Order: You have 24 hours to process the order. This includes carefully packing the product according to our guidelines and preparing it for shipping.
2. Send the Order: Once packed, we will arrange the courier to pick up the order from your location.
3. Update the Status: Mark the order as "shipped" in your OMS account to notify us and the customer.

In the case of 'Model 2: Inventory Assist', here’s how the process works:

1. Prepare the Inventory: You pack the inventory.
2. Send to Indoartisans: Send your products to an Indoartisans hub.
3. Leave the rest to us: From there, Indoartisans handles storage, packing, and delivery through our warehouses.

Our system ensures that the process is efficient, allowing you to focus on delivering high-quality products to your customers.

A fixed percentage-based Platform Fee will be decided with you at the time of onboarding. This varies from seller to seller depending upon inventory size, product categories, packaging requirements, seller location, shipping and other factors.

In all cases, the same services will be covered as can be seen below in the Platform Fees Breakdown.

Platform Fees Breakdown in 'Model 1: Pack & Send':

1. Packaging Materials
2. Courier, Shipping and Return Shipping Charges
3. Inventory Upload and Assistance
4. Sales Analytics
5. Platform-Use Charges
6. Seller Support
7. Any Value-Added-Services opted by the seller

Platform Fees Breakdown in 'Model 2: Inventory Assist':

1. Warehouse Charges and Inventory Storage
2. Packaging Materials
3. Courier, Shipping and Return Shipping Charges
4. Inventory Upload and Assistance
5. Sales Analytics
6. Platform-Use Charges
7. Seller Support
8. Any Value-Added-Services opted by the seller

At Indoartisans, we charge significantly less than traditional middlemen, ensuring that more of the earnings go directly to artisans and designers like you. This way, we support fair trade while maximizing your profits.

Payments are disbursed at regular intervals, as mutually decided between Indoartisans and the seller, based on the seller's convenience.

In the event of a return or refund request, the corresponding amount will be adjusted in the next payout cycle. This ensures a smooth and transparent payment process for all sellers.

Payments are disbursed exclusively to the bank account provided by the seller in the contract agreement. This ensures secure and reliable transactions directly to the seller's registered account.

The seller is responsible for fulfilling their own tax obligations accurately. Indoartisans collects taxes from customers based on its own tax liabilities.

As a seller, you are required to account for applicable taxes when determining your selling price during the inventory submission process. This ensures compliance and transparency in all transactions.

Yes, you will receive a quarterly report detailing your brand's performance, including comprehensive sales analytics. This report will help you understand sales trends, customer preferences, and opportunities for growth.

Here are four key ways to help your products stand out on Indoartisans:

1. High-Quality Photos, Videos, and Customer Reviews: Showcase your products with professional photos and engaging videos. Encourage positive customer reviews. Outstanding listings may be selected for our quarterly "Special Collections" and featured in bi-weekly newsletters. We also offer assistance with creating high-quality content at a nominal cost.
2. Advertise with Us: Take advantage of our advertising plans to boost your product visibility. Each seller receives initial advertising credits upon signing up.
3. Leverage Analytics: Use our sales analytics to understand what is working and what needs improvement. Optimize your listings and strategy based on insights from your performance data.
4. Learn and Connect: Access resources from our Indoartisans Sellers Community Blog to discover ways to grow your business. Benefit from our research, tips, and strategies shared to help you succeed.

These measures help us ensure that we are not just a platform, but a socially-minded entity which provides the correct guidance to Indian artisans and designers to reach the widest possible audience.

Indoartisans provides the following value-added services to help boost your sales and elevate your brand:

1. High-End Photography and Videography Services: Professional content creation to align with the Indoartisans brand voice. We have nationwide content partners who can visit your location for inventory shoots, ensuring your products are showcased at their best.
2. Wide Range of Advertising Options: Our advertising options will be shared with you once you onboard with us. Spotlight your craft, artisans, and products through various channels, including

• Website features
• Social media campaigns
• Blog articles
• Newsletters
• Public relations initiatives

These services are designed to enhance your brand presence and connect your products with the right audience.

The Indoartisans Sellers Academy is an upcoming initiative designed to empower Indian artisans with the knowledge and tools to thrive in the digital e-commerce economy. This course aligns with the Government of India's initiatives to promote digital growth and support local artisans.

Sign up for our newsletter to stay updated on the launch and take advantage of this transformative opportunity!

The Indoartisans Sellers Community is a growing resource hub created to support and empower our sellers through collaborative initiatives.

Through learning resources, the community provides valuable tips and strategies to help sellers thrive in the competitive e-commerce world. Additionally, it highlights exceptional sellers - artisans, cooperatives, and designers through featured articles, celebrating their craft and sharing their success stories.

The community also provides monthly analytics, offering insights into top-selling products, high-performing brands, and the most successful initiatives. This helps sellers refine their strategies and identify opportunities for growth.

Furthermore, it keeps sellers informed through the latest news, announcing new platform features, opportunities, and social mission initiatives that directly benefit the Indoartisans network.